2FA Questions and answers.
The following is a help sheet to assist you with completing 2FA verification. An example of when you may be asked to complete an ID verification is when you...
Wed, 16 Sep, 2020 at 6:56 PM
If you no longer have access to the 2FA device linked to your BitMEX account please contact support to have 2FA removed from your account. https://www....
Mon, 3 Aug, 2020 at 10:12 PM
The most common reason for an invalid 2FA code is the date or time on the 2FA code generating device is incorrect. Often caused by travelling to another tim...
Mon, 27 Jul, 2020 at 1:49 AM
Make sure that you are logged into your BitMEX account and go to the Security Centre: https://www.bitmex.com/app/securityCentre Click the Add TOTP b...
Mon, 3 Aug, 2020 at 10:04 PM
When you first add a 2-Factor Authentication to your BitMEX account you will be given a code that you should write down. In a scenario where you no longer h...
Thu, 8 Apr, 2021 at 4:50 AM