BitMEX
Knowledge base
- About BitMEX What is BitMEX, where is it incorporated, and why use it
- Security Security Practices, Wallet Security, and 2FA
- Accounts Account Settings, History, Subaccounts, and Corporate Accounts
- KYC Verification Verification Process and User Eligibility
- Deposits & Withdrawals Methods, Processing Times, Delays, and Troubleshooting
- Platform Walkthrough Derivative Dashboard, Testnet, and Mobile App
- Trading & Platform Mechanics Spot, Convert, Derivatives, Bots, TradingView, Trading Strategies, and Margin+
- API & Websocket Location, Usage, Definitions, Errors, and Troubleshooting
- Community Affiliate Program, Guilds, BMEX Token, and Trollbox
Promoted articles
- Official BitMEX Communication Channels
- What to do if I lost my 2FA?
- How do I reset my password?
- How can I change my email address?
- Why am I not receiving emails from BitMEX?
- How do I complete the verification?
- Where can I buy and sell cryptocurrency?
- Where is my withdrawal?
- Why was my withdrawal canceled?
- Why do I have a withdrawal ban?
- Why Didn't My Stop Order Trigger Before Liquidation?
- Why was my order canceled/rejected?
- Why Was My Order Filled at a Different Price?
- How do I manually calculate my Realised PNL?
- Does Leverage affect my PNL?
- Is ROE my Realised PNL?
- Why Was I Liquidated If the Price on the Chart Didn't Reach My Liquidation Price?
- Where are the BitMEX servers located?
This website is operated by HDR Global Trading Limited, a company incorporated under the International Business Companies Act of 1994 of the Republic of Seychelles with a company number of 148707 and registered address at Global Gateway 8, Rue de la Perle, Providence Mahé, Seychelles (“HDR”). HDR wholly owns BitMEX, a Bitcoin-based trading platform.
Access to trading or holding positions on BitMEX is prohibited for any person or entity that is located, incorporated or otherwise established in, or a citizen or a resident of: (i) the United States of America, Québec (Canada), the Hong Kong Special Administrative Region of the People’s Republic of China, the Republic of Seychelles, Bermuda, Cuba, Crimea and Sevastopol, Iran, Syria, North Korea or Sudan; (ii) any state, country or other jurisdiction that is embargoed by the United States of America; or (iii) any other jurisdiction where the services offered by BitMEX are restricted (collectively “Restricted Jurisdictions”). If it is determined that any BitMEX user has given false representations as to their location, incorporation, establishment, citizenship or residence, or HDR detects a user is from a Restricted Jurisdiction as described above, HDR reserves the right to immediately close their accounts and liquidate any open positions. HDR may, in its sole discretion, implement controls to restrict access to the BitMEX trading platform in any of the Restricted Jurisdictions.