Margin Call
When does Margin Call happen?
You will get a margin call if your Collateral Account Balance falls below your Minimum top-up balance (125% of your Margin+ amount) or if your Maintenance Margin Ratio reduces to below 10 at any time.
What happens if I get Margin Call?
If you get Margin Call, you must remedy the situation within 12 hours, otherwise liquidation will occur. During this 12-hour period, until the Margin Call has been remedied, your risk limits will be restricted to Reduce Only (meaning you can only reduce your position), and your withdrawals will be disabled.
What do I need to do to remedy the situation?
Collateral Account Balance is Below Min Top-Up Balance
If your Collateral Account Balance is below the required amount, you will need to add more funds or make a profit so you're no longer below the minimum top-up balance. For example, if you have a margin+ of 10,000 USDT, you will get a margin call if your Collateral Account Balance falls below 12,500 USD. You'll need to top up until your Collateral Account Balance is above 12,500 USD.
Maintenance Margin Ratio is Below the Required Figure
If your Maintenance Margin Ratio gets to below 10, you will need to add more funds or make more profit (to increase available funds),or cancel orders or reduce positions (to increase available funds and reduce Maintenance Margin Requirement).
Liquidation
When does Liquidation happen?
If your Collateral Account Balance falls below your Termination Amount (110% of your Margin+ amount), if your Maintenance Margin Ratio reduces to below 5 at any time, or if you've been in Margin Call for over 12 hours, liquidation will occur immediately.
What happens if I'm in Liquidation?
Under liquidation, we will take control of your accounts and:
- disable withdrawal and trading
- close all of your positions
- take back the Margin+ funds
- Cancel your Margin+
- Then lift the restrictions on your account and hand control back to you
This is currently a manual process, so expect delays, especially during non-Asia work hours.