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How do I cancel my withdrawal?

  • Updated

There are two ways to cancel your withdrawal if it has Pending or Confirmed status:

  1. You can click on the Cancel Withdrawal link in the email that was sent when you requested the withdrawal
  2. Or you can click the Cancel button on the Withdrawal page

What if my withdrawal is already in Processing or Completed status?

Once your withdrawal is in Processing status, you won't be able to cancel it yourself anymore. In this case, you'll need to reach out to Support and request them to cancel it. 

Unfortunately, if your withdrawal has Completed status, it is too late to cancel as it's already been broadcasted to the network. 

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This website is operated by HDR Global Trading Limited, a company incorporated under the International Business Companies Act of 1994 of the Republic of Seychelles with a company number of 148707 and registered address at Global Gateway 8, Rue de la Perle, Providence Mahé, Seychelles (“HDR”). HDR wholly owns BitMEX, a Bitcoin-based trading platform.


Access to trading or holding positions on BitMEX is prohibited for any person or entity that is located, incorporated or otherwise established in, or a citizen or a resident of: (i) the United States of America, Québec (Canada), the Hong Kong Special Administrative Region of the People’s Republic of China, the Republic of Seychelles, Bermuda, Cuba, Crimea and Sevastopol, Iran, Syria, North Korea or Sudan; (ii) any state, country or other jurisdiction that is embargoed by the United States of America; or (iii) any other jurisdiction where the services offered by BitMEX are restricted (collectively “Restricted Jurisdictions”). If it is determined that any BitMEX user has given false representations as to their location, incorporation, establishment, citizenship or residence, or HDR detects a user is from a Restricted Jurisdiction as described above, HDR reserves the right to immediately close their accounts and liquidate any open positions. HDR may, in its sole discretion, implement controls to restrict access to the BitMEX trading platform in any of the Restricted Jurisdictions.