如果结算失败，BitMEX 会将加密货币退回到您的钱包。Mercuryo 会首先发送一份交易失败状态的通知。随后 BitMEX 会发送一份充值通知，显示资金已退回您的钱包。常见的失败原因包括银行详细信息错误、银行卡限制或地区支付限制。更多详情，请参阅本文章。
如果您的结算延迟超过了预计的处理时间，请联系 24/7 在线的 BitMEX 客服团队。请放心，在交易失败期间不会丢失任何资金——加密货币将保留在您的 BitMEX 钱包中，直到您重新卖出。
This website is operated by HDR Global Trading Limited, a company incorporated under the International Business Companies Act of 1994 of the Republic of Seychelles with a company number of 148707 and registered address at Global Gateway 8, Rue de la Perle, Providence Mahé, Seychelles (“HDR”). HDR wholly owns BitMEX, a Bitcoin-based trading platform.
Access to trading or holding positions on BitMEX is prohibited for any person or entity that is located, incorporated or otherwise established in, or a citizen or a resident of: (i) the United States of America, Québec (Canada), the Hong Kong Special Administrative Region of the People’s Republic of China, the Republic of Seychelles, Bermuda, Cuba, Crimea and Sevastopol, Iran, Syria, North Korea or Sudan; (ii) any state, country or other jurisdiction that is embargoed by the United States of America; or (iii) any other jurisdiction where the services offered by BitMEX are restricted (collectively “Restricted Jurisdictions”). If it is determined that any BitMEX user has given false representations as to their location, incorporation, establishment, citizenship or residence, or HDR detects a user is from a Restricted Jurisdiction as described above, HDR reserves the right to immediately close their accounts and liquidate any open positions. HDR may, in its sole discretion, implement controls to restrict access to the BitMEX trading platform in any of the Restricted Jurisdictions.