Why is the "Buy Crypto" option disabled in the iOS app?
Updated
We disabled the "Buy" crypto option within the iOS application to ensure our app stays compliant with App Store policies and continues to be available to our iOS users.
Although direct purchases are unavailable in the iOS app, the "Buy Crypto" function is still available on Android app and our website.
What Works on the iOS App?
Your iOS app remains the powerful and secure hub for managing your assets. You can continue to:
Deposit Crypto: Use the "Crypto Deposit" option to transfer crypto you already own from an external wallet.
Manage Your Portfolio: View your balances and track market movements.
Send, Receive, and Trade: Perform all other standard transactions with your existing assets.
This website is operated by HDR Global Trading Limited, a company incorporated under the International Business Companies Act of 1994 of the Republic of Seychelles with a company number of 148707 and registered address at Global Gateway 8, Rue de la Perle, Providence Mahé, Seychelles (“HDR”). HDR wholly owns BitMEX, a Bitcoin-based trading platform.
Access to trading or holding positions on BitMEX is prohibited for any person or entity that is located, incorporated or otherwise established in, or a citizen or a resident of: (i) the United States of America, Québec (Canada), the Hong Kong Special Administrative Region of the People’s Republic of China, the Republic of Seychelles, Bermuda, Cuba, Crimea and Sevastopol, Iran, Syria, North Korea or Sudan; (ii) any state, country or other jurisdiction that is embargoed by the United States of America; or (iii) any other jurisdiction where the services offered by BitMEX are restricted (collectively “Restricted Jurisdictions”). If it is determined that any BitMEX user has given false representations as to their location, incorporation, establishment, citizenship or residence, or HDR detects a user is from a Restricted Jurisdiction as described above, HDR reserves the right to immediately close their accounts and liquidate any open positions. HDR may, in its sole discretion, implement controls to restrict access to the BitMEX trading platform in any of the Restricted Jurisdictions.