If you've submitted a withdrawal request and you're wondering why you haven't received the funds yet, you can refer to its Status on the Transaction History page to see where it's at:
What are the withdrawal stages and what do the statuses mean?
Your withdrawal is waiting for you to confirm the request with your email.
Make sure to check your inbox and confirm it within 30 minutes of your request to prevent it from getting canceled. If you haven't received a confirmation email, refer to Why am I not receiving emails from BitMEX?
Your withdrawal was confirmed on your end (through your email if it was required) and is waiting to be processed by our system.
All withdrawals, except XBT, are processed in real-time. XBT withdrawals that are smaller than 0.5 BTC are processed hourly. Larger XBT withdrawals or those that require additional security screening are processed only once per day at 13:00 UTC.
|Processing||Your withdrawal is being processed by our system and will be sent out shortly.|
We've broadcasted your withdrawal to the network.
This doesn't mean the transaction has been completed/confirmed on the blockchain - you'll need to check that separately using your Transaction ID/address on a Block Explorer.
Your withdrawal request was unsuccessful.
My withdrawal has been Completed but I still haven't received it:
In this case, please see Why is my withdrawal taking a long time?
My withdrawal has been in Processing for a while now:
There may be a manual review of your withdrawal attempt to ensure its legitimacy, which may delay the processing of your withdrawal. If it's been in that status for hours now, please reach out to Support so they can check on it.