Following the exchange closure, your ability to view your wallet balance depends on your account status.
Accounts with a Remaining Balance
If your account still holds a balance, you can log in with your existing credentials to begin the guided Account Closure flow. For security and compliance purposes, your balance will not be displayed on the dashboard. Your exact withdrawable balance will be emailed to you after you successfully submit a withdrawal request.
Accounts with a Zero Balance
If your account does not have a withdrawable balance, it is considered closed and you will no longer be able to log in. To request your Transaction History to see your past balances, please submit a ticket.