During the verification process, you will be asked to provide the following:
- Government-Issued Photo ID: A valid, official ID. For specific document criteria and accepted types, please see What are the requirements for ID documents?
- Liveness Check (Selfie): A device with a camera to take a real-time "selfie" to verify your identity.
- Physical Location: Verification of your current location. This may be verified automatically via your browser or by uploading a valid Proof of Address document).
- Personal Questionnaire: You will need to answer a few brief multiple-choice questions regarding your personal circumstances.
Image Quality Guidelines
To prevent delays or automated rejections during the review process, please ensure all submitted images meet the following criteria:
- Images must be in full colour.
- Images must be in focus and clearly legible (ensure there is no glare or blur).
- The photo must contain only one ID document or face.
- Ensure the entire document is visible without any objects, fingers, or framing obscuring or cutting off any corners or parts of the subject.